About

About Us

The ongoing development of taxi risk management methods and the increased use of financial products such as taxi credit derivatives have brought about substantial changes in the business environment faced by credit institutions today – especially in the field of lending to the taxi industry. These changes and innovations are forcing banks to adapt their in-house processes, guidelines, policies and business processes so they are relevant to the industry.
Today, TaxiChoice has positioned itself to offer a holistic and dynamic range of services to legal taxi operators regardless of affiliation, financial institutions, vehicle manufacturers, motor-vehicle dealership groups, insurance compa­nies and government agencies. TaxiChoice offers credit institutions a back-office business process and credit risk management. It also provides them with guidelines on the past, present and future of the taxi industry.
TaxiChoice is uniquely positioned and offers alternative solutions that enhance the stand of the taxi industry, improves the banks’ operational performance and plays a significate role in transforming the taxi industry.

Our Vision

Our vision is to be the leading South African “knowledge bank” in all matters relating to the legal taxi industry.

Our Mission

Our vision is underpinned by our mission statement. Our mission is to focus on and provide support for four strategic stakeholders in the taxi industry. We believe that this focus is what will form the foundation to achieving our vision:

Taxi Operators

TaxiChoice aims to support and assist taxi operators so they can participate in the value chain and wealth creation of the industry. This is achieved by facilitating negotiations for fair access to competitive credit facilities from South Africa’s mainstream banks.

Taxi Operators

TaxiChoice aims to support and assist taxi operators so they can participate in the value chain and wealth creation of the industry. This is achieved by facilitating negotiations for fair access to competitive credit facilities from South Africa’s mainstream banks.

Banking Partners

The company strives to add value to the banking partners’ business by using risk mitigating tools that minimise the bank’s credit risks. This assists in increasing the number of quality financeable taxi deals, and potential consideration by the banks to finance more taxi’s due to the quality of booked deals and performance.

Banking Partners

The company strives to add value to the banking partners’ business by using risk mitigating tools that minimise the bank’s credit risks. This assists in increasing the number of quality financeable taxi deals, and potential consideration by the banks to finance more taxi’s due to the quality of booked deals and performance.

Manufacturers and Dealers

TaxiChoice assists Original Equipment Manufacturers (OEM), the Motor Insurers Bureau (MIB) and dealers in the procurement of vehicles that are fit for purpose. This assistance aims to ultimately increase their market share in the taxi industry.

Manufacturers and Dealers

TaxiChoice assists Original Equipment Manufacturers (OEM), the Motor Insurers Bureau (MIB) and dealers in the procurement of vehicles that are fit for purpose. This assistance aims to ultimately increase their market share in the taxi industry.

Government

The company aims to assist government to realise its objectives of achieving a compliant, regulated, safe and reliable national taxi transport system for the good of all those who depend on it to put food on the table.

Government

The company aims to assist government to realise its objectives of achieving a compliant, regulated, safe and reliable national taxi transport system for the good of all those who depend on it to put food on the table.

OUR Values

The core values of a company make up the basic principles that influence the way day-to-day business is conducted. TaxiChoice holds the following values at the heart of every service it offers, every relationship it nurtures and every person whose life it touches:

  • Accountability: The ability to accept and rectify challenges with humility and professionalism.
  • Consistency: To provide services, advice and support that is consistent and fair to all our stakeholders, regardless of race, sex, national origin, age or any other personal characteristics.
  • Respect: Respect for all stakeholders, respect for each other, respect for those outside of the taxi industry.
  • Trustworthiness: We say what we do and do what we say. Keeping our word builds trust and trust builds respect.
  • Professionalism: Our people boast a collective knowledge bank and years of experience. This knowledge and experience are what we use to be able to offer a professional service. A professional service that is recognised in the taxi industry.
  • Innovation: Because there is no room for stagnation. We need to progress and learn and find new and better ways to achieve our vision. It’s an ongoing quest.
  • Service Excellence: Service with a smile, on time and on point – every single day! 
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Our Operational Strategy

Our operational strategy focuses on four key levels of development, to grow and sustain our business today and into the future:

Financial

Financial

Our financial strategy is to increase revenue and reduce operational costs without compromising our quality service, which will increase profitability.

Customers

Customers

When it comes to our customers TaxiChoice aims to continuously improve customer satisfaction as an ongoing strategy. This strengthen customer relations and nurture long-lasting relationships that benefit both parties over time. This also requires us to stay up to date with market demands and trends.

Organisational Excellence

Organisational excellence

Organisational excellence can only be achieved if we drive and cultivate a continuous improvement approach in regulatory and operational risk management, keep up to date with technological developments and regularly improving on information services.

People and Learning

People and learning

Our commitment to our people must encourage a culture of accountability and high performance. This can be achieved by recruiting and retaining the right people, investing in their future through learning, rewarding and recognition. Finally, TaxiChoice continues to show its socio-economic commitment to staff empowerment.